Last updated: October 10, 2026
At HERPURS, we want shipping to feel clear and uncomplicated. This Shipping Policy covers where we ship, how long orders usually take to process and arrive, and what to expect after you order from herpurs.com.
Shipping Coverage
HERPURS currently ships within the United States only.
We do not offer international shipping at this time.
Shipping Charges
We offer free shipping on all orders delivered within the United States.
There is no minimum purchase requirement for free shipping.
Order Processing
Our standard order processing schedule:
- Order cut-off: 5:00 PM Eastern Time
- Processing time: 1–3 business days
- Processing days: Monday through Friday
Orders placed after 5:00 PM Eastern Time, on weekends, or on U.S. public holidays will normally begin processing on the next business day.
Processing time is the period needed to prepare, verify, and hand your order to the shipping carrier — it is separate from the carrier’s delivery time.
Shipping and Delivery
Once processed, your order is handed to the shipping carrier for delivery. Our estimated schedule:
- Processing time: 1–3 business days
- Shipping time: 5–7 business days
- Estimated total delivery time: 6–10 business days
Business days are Monday through Friday, excluding U.S. public holidays.
Delivery estimates are a general guide, not a guarantee. Delivery can occasionally take longer due to carrier delays, severe weather, seasonal demand, holidays, transportation disruptions, or other circumstances beyond HERPURS’s reasonable control.
Order Tracking
When tracking information is available, we will send a shipping confirmation email after your order is dispatched. The email may include a tracking number or link to follow your shipment. Please allow some time for the carrier’s tracking system to update after handover.
Shipping Address
Please provide a complete and accurate shipping address at checkout and review it carefully before completing your order. If you spot an error after ordering, contact us as soon as possible. We will try to help where we can, but we cannot guarantee changes once an order has entered processing or has shipped.
Taxes and Import Charges
HERPURS currently ships to customers within the United States. Applicable sales tax, where required, may be calculated and shown at checkout. Because we offer domestic U.S. shipping only, HERPURS does not charge international customs duties or import fees on standard U.S. deliveries.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will review the available order and tracking information and, where appropriate, work with the carrier to investigate. Carrier tracking can sometimes show delays or temporary gaps, so please allow reasonable time for updates to refresh.
Damaged or Incorrect Deliveries
If your order arrives damaged or you receive something different from what you ordered, contact us as soon as possible. Please include your order number and, where relevant, clear photos of the item and packaging so we can review the issue and advise next steps. For returns and refunds eligibility, please see our Return & Refund Policy.
Need Help?
Questions about shipping, delivery, tracking, or an existing order? Contact HERPURS:
Email: support@herpurs.com
Phone: +1 (410) 340-6542
We aim to respond to customer inquiries within one business day.
Business Information
Store Name: HERPURS
Operated by: ATOZEE LLC
Business Address:
ATOZEE LLC
7200 Alden Way Apt 1023
Hanover, MD 21076
United States
Email: support@herpurs.com
Phone: +1 (410) 340-6542
Website: herpurs.com