Welcome to HerPurs. By visiting our website, using our services, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service. These terms outline the responsibilities and rights that apply to all visitors and customers interacting with HerPurs. We encourage you to review them carefully before making a purchase.
Use of Our Website
HerPurs provides its website and online store for personal, non-commercial use only.
By accessing our website, you agree to:
Follow all applicable laws and regulations
Avoid any fraudulent, harmful, or illegal activities
Not interfere with or disrupt website functionality
Not attempt hacking, data scraping, or unauthorized access
HerPurs may suspend or terminate access if any misuse or suspicious activity is detected.
Product Information & Availability
We make every effort to ensure our product descriptions, photos, and details are accurate and up to date.
Colors and textures may vary slightly due to screen display or lighting
Product availability may change without prior notice
If an item becomes unavailable after you order, we will notify you and issue a refund according to our Return & Refund Policy
We aim for accuracy but cannot guarantee that all information on the site is error-free.
Orders & Acceptance
Placing an order represents an offer to purchase under these Terms.
Orders are accepted only after successful payment authorization
HerPurs may decline or cancel orders due to stock issues, pricing mistakes, payment failures, or suspected fraud
If your paid order is canceled, a full refund will be issued
A confirmation email signifies that the order has been accepted and the contract is complete
Pricing & Payments
All prices on HerPurs are listed in U.S. Dollars (USD)
Sales tax (where applicable) and a flat $15 shipping fee are displayed at checkout
Payment must be made at the time of purchase
We accept payments as outlined in our Payment Policy (major credit/debit cards + Google Pay)
Prices may be updated at any time
If a pricing error is discovered after you’ve placed an order, we may contact you to cancel or correct the order with your approval.
Shipping & Delivery
HerPurs ships exclusively within the United States.
Orders are processed within 1–3 business days
Delivery takes approximately 9–14 business days (processing + transit)
Shipping cost is a flat $15 per order
Tracking updates may take up to 48 hours to appear
Delays due to weather, holidays, courier issues, or incorrect addresses are outside our control
For full details, please refer to our Shipping Policy.
Returns, Refunds & Exchanges
Your satisfaction matters to us. Customers may request a return within 30 days of delivery if eligibility requirements are met.
Items must be unused, in original condition, and include all packaging
Refunds begin processing within 10 business days after item inspection
Exchanges are accepted according to our Return & Refund Policy
Return shipping is covered by HerPurs ONLY if we are responsible (wrong item, defective, etc.)
Change-of-mind returns require the customer to cover the $15 return cost
For complete details, see our Return & Refund Policy.
Customer Responsibilities
By placing an order with HerPurs, customers agree to:
Provide accurate personal, billing, and shipping information
Ensure someone is available to receive deliveries when required
Follow the return or exchange process correctly
Use HerPurs products as intended
Failure to follow these requirements may lead to delays or denial of returns/refunds.
Limitation of Liability
HerPurs is not responsible for:
Indirect, incidental, or consequential damages arising from product use
Delays caused by third-party couriers or service interruptions
Losses resulting from incorrect information entered during checkout
In all cases, HerPurs’ maximum liability is limited to the purchase price of the item involved.
User Accounts & Information Accuracy (New Section)
Customers are responsible for providing accurate information when creating an account or placing an order.
You must keep account details secure and notify us immediately if unauthorized activity occurs.
HerPurs is not liable for delays or issues caused by incorrect addresses or outdated contact information.
Prohibited Activities (New Section)
To protect our customers and business, the following actions are strictly prohibited:
Fraudulent purchases or false claims
Attempting to hack, scrape, or disrupt the website
Submitting misleading information or unauthorized chargebacks
Using automated tools/bots to access the website
Violation of these terms may result in account suspension, order cancellation, or refusal of service.
Reselling HerPurs products without permission
Force Majeure — Events Beyond Our Control (New Section)
HerPurs is not responsible for delays or service interruptions caused by circumstances beyond our control, including:
Severe weather or natural disasters
Carrier or courier outages
Power or internet failures
Government restrictions or emergencies
We will always aim to minimize disruptions, but delivery and service timelines may be affected during such events.
Policy Updates
HerPurs may update or modify these Terms of Service at any time without prior notice.
The most current version will always be available on our website.
By continuing to use the site after updates, you agree to the revised terms.
Contact Us
For questions about these Terms of Service or assistance with your order, contact us at:
📧 support@herpurs.com
Business Information
Business Name: HerPurs
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (737) 257-0981
Business Email: support@herpurs.com
Business Address: 5900 Balcones Dr, Austin, Texas 78731, USA